TERMS OF SERVICE
This website is operated by Eleven Apparel (“Beemores”). Throughout the site, the terms “we”, “us” and “our” refer to Beemores. Beemores offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Accuracy of Information and Products
We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Site are accurate, complete, reliable, current, or error-free. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Products
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's or mobile phone screen’s display of any color will be accurate. Colors of products may differ due to color calibration of individual's computer and it might appear darker in reality due to strong studio lighting used. Measurements provided on each of the products are taken with the garment in lying flat. A difference of 0.5cm-1.5cm between the item(s) received from what which was provided for in our given measurements may not be considered as a defect. Users are advised to double check on the product measurements as different design may fit differently. Colour may transfer onto other garments, upholstery and bags. Do take note whenever necessary. Beemores do not offer return or refund if product is not handled as per instructed in product details/ care.
Product Care
We recommend to hand wash all Beemores garments gently and individually without soaking for the first few washes as color transfer may occur, separate the dark and bright color garments for the subsequent wash. Cold machine wash is allowed. Wash and iron on the reverse side of the apparel. Low to Medium heat ironing is encouraged for all products. We would encourage steaming or ironing them using indirect heat (by placing a fabric/cloth between the garment and iron).
Delivery
Beemores is unable to amend orders nor combine orders which were separately made after it is placed. Please double check your order details before confirming the order. All orders are processed and dispatched within 1 to 2 working days upon verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and local public holidays (Malaysia). Once the Dispatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any). For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel. You will be able to track your items using the tracking number we provide you on our website or the website of postal service provider, do note that there may be some delays in delivery statuses.
In the event that we receive bounced parcels, customers will be contacted via email/text should we receive any bounced parcels bearing their name. Cost for re-delivery will be borne by the customer. Beemores will bear the cost of re-delivery if it is deemed as an error on our part. Details regarding the re-delivery will be provided in the email/text sent to the customer. Beemores reserves the right to deny any request to combine the bounced back parcels with any new orders. Any unclaimed bounced back parcels after 30 days grace period will be forfeited.
Returns & Exchanges
Please refer to the Returns & Exchanges Policy.
Store Credit
Store credit issued can only be utilized by the account holder unless otherwise stated. They are non-transferrable in nature. Store credit validity is as per stated user's account. If it is not utilized within the given timeframe, the amount will be forfeited. (unless otherwise stated). Store credit is only valid if they are inputted during check out. The value of each individual store credit has to be utilized within one transaction, any remaining amount will not be refunded. Customers can track available store credit by logging into their accounts. All unutilized store credit expires within the given timeframe up to a maximum of 3 months. Any time extension requests will not be entertained.
Discount Code
Discounts are only valid if the discount codes are entered before checkout. All discount codes which are used cannot be reinstated if orders are cancelled.
Payment & Orders
All payments have to be made through online banking, e-wallet, credit cards or debit cards which is linked from our shopping cart. We are sorry for the inconveniences caused to some of you but we have no choice due to the increasing cases of fraud occurring from manual cash transfer. Payments shall not be deemed to be made until full amount of funds have cleared. Prices and shipping rates are subject to change without notice but changes will not affect orders that have already been accepted.
Due to security reasons, our customer support team is unable to make any amendments after you have confirmed your order. This is because our warehouse moves really fast in order to ship your parcels as soon as they are confirmed, making any order amendment might interrupt the shipping process and increase the possibility of missed delivery or delay in shipping. We do not allowed any order cancellation after payment made.
Currency & International Shipping
Payments will be automatically converted to Malaysian Ringgit (MYR) for delivery outside Malaysia. There is no mark up for overseas purchase, product price is the same with the purchase made in Malaysia. The currency conversion rate in our website is estimated from various online currency converter sites and reserves the right to amend where deemed necessary. These rates are just a reference to you, final payments will be converted and settled in MYR. All purchase has to be made according to the currency/price set by us and any special request will not be entertained. Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You must ensure that you keep your username and password in a safe and secure place and that you do not disclose them to anyone because you will be fully responsible for all activities which occur under your username and password. It is your responsibility to immediately notify us of any unauthorised use of your username and password or any other breach of security as soon as you become aware of it.You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
External Links
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Warranties
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Suspension and Termination
We may in our sole discretion suspend and/or terminate registration or use of our website or our services at any time and we shall not be liable to you or any third party for any loss or damages suffered on account of such suspension and or termination. Typically, we would only do this where you have not used our services for some time or if we believe that you have acted inconsistently with those terms and conditions. However, there may be other reasons why we would suspend and/or terminate.
Disclaimer of liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof. You agree to defend, indemnify and hold harmless Beemores, its affiliates and their employees, contractors, officers, directors and representatives from all liabilities, claims and expenses, including attorneys' fees, that arise from your use or misuse of the Service.
Conflict of terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
General
You acknowledge and agree that these Terms of Service, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms of Service at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms of Service. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. Nothing contained in these Terms of Service shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms of Service shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms of Service unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision. If you have any questions regarding these Terms of Service, please contact our Customer Support.
Beemores reserves the right to make amendment to any of the above Terms of Service.
[last updated 1 April 2021]